Welcome

A continuous, strategic approach to people performance

Performance Management

From annual appraisals to a living, strategic system — learn how to set the right criteria, give feedback that develops people, and align every individual goal with the organization's direction.

Start reading Browse the syllabus

5

Modules from foundations to AI/ML

25

Topic-wise chapters

11

Thematic parts across the book

360°

Feedback, coaching & engagement

What’s inside every chapter

Clear performance criteria

KRAs, KSAs and KPIs explained the way they are actually used to set expectations, measure work and drive accountability.

System, not an event

Performance management framed as a continuous cycle — planning, monitoring, reviewing and developing — rather than a once-a-year appraisal.

Feedback & coaching

360-degree appraisal, constructive counselling and coaching techniques that build people instead of just rating them.

Strategic alignment

How individual goals connect to business strategy, and how the balanced scorecard ties performance to organizational outcomes.

Technology & analytics

Online appraisals, performance metrics and analytics, and the emerging role of AI and Machine Learning in measuring performance.

Talent & the future

Potential appraisal, competency mapping and succession planning for long-term organizational resilience and career development.

Browse the modules

The Five-Module Programme

1Introduction to Performance ManagementMeaning & purpose, PM vs PA, the system & process view, challenges, and KRA / KSA / KPI criteria 2Managing Performance Across Organizational LevelsManaging performance at all levels, 360-degree appraisal, counselling, analysis & HR integration 3Performance Feedback & Employee DevelopmentEffective feedback, coaching, managing underperformance, engagement & continuous feedback 4Strategic Performance ManagementGoal alignment, integration with business strategy, technology in PM, and metrics & analytics 5Advanced & Emerging AreasPotential appraisal, competency mapping, succession planning, online appraisals and AI / ML in PM

Tools

Full SyllabusThe complete module-and-topic map of the book, part by part

How to use this book

Work through the book in order the first time. Module 1 sets the foundations — what performance management is, how it differs from appraisal, and how to define good criteria with KRAs, KSAs and KPIs. Module 2 takes performance across organizational levels with 360-degree appraisal and counselling, Module 3 turns reviews into development through feedback and coaching, Module 4 connects it all to business strategy and analytics, and Module 5 looks at talent systems and emerging technology including AI and ML. Each module opens with an overview page listing its topics; the Syllabus is your map to the whole book.

About the authors

Vijayakumar P is an Educator & Data Analytics Professional with 8+ years in Analytics, AI and HR. UGC-JRF-NET in Management.

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Rani C is an Educator & HR Business Intelligence Professional with 8+ years in HRM and HR Analytics. UGC-NET in Management.

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References

• Performance Management. Bacal, R. McGraw-Hill Education.
• Performance Management: Towards Organizational Excellence. Rao, T. V. SAGE Publishing.
• Performance Management. Armstrong, M. Kogan Page.
• Performance Management: It’s About Performing Not Just Appraising. Chadha, P. McMillan India Ltd.
• Performance Management: Strategies, Intervention & Drivers. Kandula, S. R. Pearson.